Audio Support

How do I control the earphones?The control functions on the earphones are touch-enabled. Customise the controls on the Noise BudsLink App.

How is the calling quality?Air Buds 6 comes with Quad mic ENC which effectively cuts out disturbances during calls, ensuring your voice is carried clearly.Call quality does depend on a good network and the amount of disturbances in the surroundings.

Does it announce the caller's name or number on incoming calls?Yes it does. You can enable this setting by getting the Smart Calls upgrade on the Noise BudsLink App.


Is Air Buds 6 waterproof?Air Buds 6 come with an IPX5 rating which means that they are water-resistant. However, the earphones need to be completely dried before the next use.

Is noise cancellation available?Yes, there is active noise cancellation as well as environmental noise cancellation available during calls.

Is Air Buds 6 compatible with iPhones?Yes, they are compatible with iPhones.

Is Air Buds 6 compatible with Android smartphones?Yes, the earphones are compatible with Android smartphones.

Can Air Buds 6 be connected to a laptop/computer?Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.

Can Air Buds 6 be connected to more than one device at a time?Yes, Air Buds 6 supports dual-device pairing.

Do they support BT 4.0?Air Buds 6 is best suited with BT v5.3. However, they also support smartphones with BT v4.0.

What is the BT range of the phone?The BT range is 10 meters without any obstacles.

Can I use Siri/Google Assistant?Yes, you can use Siri & Google Assistant.

What is the battery backup?The battery backup of the earphones is up to 50 hours.

How much time does it take to charge?Air Buds 6 take up to 90 minutes to fully charge.

In case the earphones are not charging, what do I do?If you are not able to charge your earphones, you can reach out to us at the following link - https://www.gonoise.com/pages/register-your-complaint

How do I check the Air Buds 6 battery level?You can check the battery level of your Air Buds 6 on the Noise BudsLink App. Go to the Upgrade tab and get the battery prediction feature which tells you how much time you have for audio and calls both.

Can I charge Air Buds 6 with my PC/laptop?Yes, you can charge the Air Buds 6 with your PC/laptop.

Does Air Buds 6 have a fast-charging provision?Yes, it has fast charging.

How do I turn the Air Buds 6 on and off?The earbuds will automatically turn on when you open the charging case and take the earbuds out and will automatically turn off once placed inside the charging case with the lid closed.


How do I pair Air Buds 6 with my smartphone?Before pairing, make sure that your Air Buds 6 and mobile device are next to each other. Open the charging case and take out the earbuds from the case. Go to the BT menu on your phone. Search and select Air Buds 6 to pair. Your Air Buds 6 earphones are now ready to use.

See the USING THE APP section to learn how to pair the Air Buds 6 with your Noise BudsLink App.

Note: The earbuds will automatically connect to the last paired devices.

What’s the name of the app?

The name of the app is Noise BudsLink.

Is the Noise BudsLink App available on the App Store?

Yes, the Noise BudsLink App is available on the App Store.

Is the Noise BudsLink App available on the Play Store?

Yes, the Noise BudsLink App is available on the Play Store.

How do I pair my Air Buds 6 to the app?Before pairing with the app, make sure that your smartphone and Air Buds 6 are connected together. Open the app and go to the Bluetooth device search page. Noise Air Buds 6 will appear on the screen. Click on the Connect option.

Note: It might take up to 15 seconds to establish connection between the buds and the app.

Can I control ANC through the app?

Yes, you can switch between ANC and Transparency modes, adjust the Transparency levels, and assign action buttons for the same through the Superhearing upgrade.

How do I use Voice Assistance on the Air Buds 6?

Get the Voice Control feature from the Upgrade tab. It will then appear on your main dashboard. From here you can enable Voice Control for media, calls, superhearing and assistance.

How do I activate dual device pairing?
Select the Multipoint feature from the Upgrade tab.

What actions can I customise through the app?

Select the Action Button feature on the app to customise touch controls for calling and media.

Only one side is working, what do I do?Please raise a support ticket at support.gonoise.com.

How do I reset Air Buds 6?To reset your earbuds make sure they are fully charged. Delete/remove Air Buds 6 from the list of paired devices in the BT menu. Insert both earbuds in the case, keep the lid open and long press the button on the case for 10 seconds.

A white LED on the case will start blinking, indicating that the earbuds have been reset.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

Can I use Aura Buds as a single earbud while listening to music?

Yes, you can. Place one earbud inside the case and use the other one. 

Do Aura Buds have a touch feature to change tracks?

Yes, you can change tracks by tapping the earbuds. Triple tap the right earbuds to go to the next track. Triple tap the left earbuds to go to the previous track.

How is the calling?

Aura Buds delivers an incredible calling experience. 

During calls is the audio available in both ears?

Yes, Aura Buds supports stereo mode during calls and music as well.

Does it announce the caller name or number on incoming calls?

No it does not.

What is the exact use of the case?

The case works as an on-the-go charging and holding case for the Aura Buds.

Do Aura Buds have a fast pairing option?

Yes, Aura Buds comes with Hyper Sync™ technology. 

Are Aura Buds earbuds waterproof?

Aura Buds earbuds are IPX5 water-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.

Are Aura Buds compatible with iPhones?

Yes, they are compatible with iPhones.

Are Aura Buds compatible with Android smartphones?

Yes, they are compatible with Android smartphones.

Can Aura Buds be connected to a laptop/computer?

Yes, Aura Buds can be connected to the laptop/computer as long as the latter is equipped with BT connectivity provision.

Do they support BT 4.2?

Aura Buds can be paired with BT version 4.2 and above.. 

What is the BT range from the phone?

The BT range is 10 metres without any obstacle.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?

The battery backup of the earbuds is up to 8 hours on a single charge and backed with the charging case, they provide a total playtime of up to 60 hours. 

How much time does it take to charge Aura Buds?

The Aura Buds takes up to 45 minutes while the case takes up to 90 minutes to charge. 

Can Aura Buds be charged without putting them into the charging case?

No, they cannot be charged without the charging case.

What to do in case the charging case is not charging?

You can reach out to us on the following link (https://www.gonoise.com/pages/register-your-complaint)

How do I check the Aura Buds battery level?

You can check the battery level of the Aura Buds earbuds on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it. 

You can also check the battery level/charging status of the charging case on the case. 

Flashing white LED on the charging case indicates charging while no LED indicates fully charged.

Can I charge Aura Buds with my PC/laptop?

Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.

How to turn Aura Buds on and off?

The earbuds will turn on automatically when you open the charging case and turn off upon placing them inside the charging case and closing the lid.

How to pair Aura Buds with your smartphone?

Before starting, make sure that the earbuds are charged. Open the charging case and take the earbuds out. Turn on the BT on your device and open the BT menu. Now select Add device and from the list of devices, select Noise Aura Buds. Your Noise Aura Buds earbuds are now paired and ready to use. Note: Aura Buds will automatically connect to the last paired device as soon as you open the case.

Only one bud is working, what do I do?

Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them.

How to reset Aura Buds?

Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Noise Aura Buds from the list of paired devices in the BT menu. Long press and hold the touch sensor on both the earbuds for 7 seconds. The earbud LED will blink red and white followed by a voice prompt saying ‘reset’. This indicates that the earbud has been reset. Place the earbud back in the charging case and repeat the same process with the other earbud. Make sure the first earbud stays inside the charging case with the lid closed. 

Is a single earbud available if one of them goes missing?

No, single earbuds are not available.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

How do I control the headphones?
You can control the functions through a multi-function button.

Is Airwave Max 5 waterproof?
Airwave Max 5 has an IPX5 rating which means that it is water-resistant. However, the headphones need to be completely dried before the next use.

Does the Airwave Max 5 feature ENC?
Yes, the Airwave Max 5 headphones have ENC. 

What are the colour options?
Airwave Max 5 comes in 3 colours – Carbon Black, Calm Beige and Calm White.

How to enable Adaptive ANC?Press the ANC button to turn on the Noise cancellation. Then press, volume up (+) button and ANC button together for a second to activate Adaptive ANC.

Is Airwave Max 5 compatible with iPhones?
Yes, they are compatible with iPhones.

Is Airwave Max 5 compatible with Android smartphones?
Yes, the headphones are compatible with Android smartphones.

Can Airwave Max 5 be connected to a laptop/computer?
Yes, it can be connected to a laptop/computer via Bluetooth.

Can Airwave Max 5 be connected to more than one device at a time?
Yes, Airwave Max 5 supports dual-device pairing.

Do they support BT 4.0?
Airwave Max 5 is best suited with BT v5.4. However, they also support smartphones with BT v4.0 as well.

What is the BT range of the phone?
The BT range is 10 metres without any obstacles.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?
The total battery backup of the headphones is up to 80 hours at 60% volume. 

How much time does it take to charge?
Airwave Max 5 takes up to 1.5 hours to charge fully. 

In case the headphones are not charging, what do I do?
You can reach out to us at the following link - https://www.gonoise.com/pages/regi ster-your-complaint

 Can I charge Airwave Max 5 with my PC/laptop?
Yes, you can charge Airwave Max 5 with your PC/laptop or any 5V/1A charger.

Does Airwave Max 5 have a fast charging provision?

Yes, it has fast charging.

How do I turn the Airwave Max 5 on and off?
Press and hold power button for 2 second  

How to pair Airwave Max 5 with my smartphone?
Before pairing, ensure your Airwave Max 5 and the device are next to each other. Press and hold the power button for 2 seconds to turn on the headphones. The LED will flash white indicating that the headphones are in pairing mode. Turn on the Bluetooth of your device and go to the Bluetooth menu. Search and select Airwave Max 5 to pair. The LED will turn white once paired. Your Airwave Max 5 Bluetooth headphones are now ready to use. 

Note: The headphones will automatically connect to the last paired devices.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

How do I control the earphones?

The control functions on the earphones are touch-enabled.

How is the calling quality?

The call quality depends on a good network and disturbances in the surroundings. 

Does it announce the caller's name or number on incoming calls?
No, it doesn’t. You will get notifications for incoming calls through tone alerts on your earbuds.

Is Buds N1 Pro waterproof?

Buds N1 Pro come with an IPX5 rating which means that they are water-resistant. However, the earphones need to be completely dried before the next use.

Is noise cancellation available?

Yes, there is active noise cancellation as well as environmental noise cancellation available during calls.

Are Buds N1 Pro compatible with iPhones?

Yes, they are compatible with iPhones.

Are Buds N1 Pro compatible with Android smartphones?

Yes, the earphones are compatible with Android smartphones.

Can Buds N1 Pro be connected to a laptop/computer?

Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.

Can Buds N1 Pro be connected to more than one device at a time?

Yes, Buds N1 Pro supports dual-device pairing.

Do they support BT 4.0?

Buds N1 Pro is best suited with BT v5.3. However, they also support smartphones with BT v4.0.

What is the BT range of the phone?

The BT range is 10 meters without any obstacles.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?

The battery backup of the earphones is up to 60 hours.

How much time does it take to charge?

Buds N1 Pro take up to 90 minutes to fully charge.

In case the earphones are not charging, what do I do?

If you are not able to charge your earphones, you can reach out to us at the following link - https://www.gonoise.com/pages/register-your-complaint

How do I check the Buds N1 Pro battery level?

You can check the battery level of Buds N1 Pro on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it.

Can I charge Buds N1 Pro with my PC/laptop?

Yes, you can charge the Buds N1 Pro with your PC/laptop.

Do Buds N1 Pro have a fast-charging provision?

Yes, they have fast charging.

How do I turn the Buds N1 Pro on and off?
The earbuds will automatically turn on when you open the charging case and take the earbuds out and will automatically turn off once placed inside the charging case with the lid closed.

How do I pair Buds N1 Pro with my smartphone?

Before pairing, make sure that your Buds N1 Pro and the mobile device are next to each other. Open the charging case and take out the earbuds from the charging case. Go to the BT menu on your phone. Search and select Buds N1 Pro to pair. Your Buds N1 Pro earphones are now ready to use.

Note: The earbuds will automatically connect to the last paired devices.

How do I reset Buds N1 Pro? 

To reset your earbuds make sure they are fully charged. On your paired devices, delete/remove Buds N1 Pro from the list of paired devices in the BT menu. 

Then take out the earbuds from the charging case and long-press both earbuds for 10 seconds, red and white LED lights will blink. Place the buds inside the charging case and repeat the pairing process.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

How do I control the earphones?

The control functions on the earphones are touch-enabled. Customise the controls through the Noise Audio App.

How is the calling quality?

Master Buds comes with 6-mic ENC which effectively cuts out disturbances during calls, ensuring your voice is carried clearly. Call quality does depend on a good network and the amount of disturbances in the surroundings.

Does it announce the caller's name or number on incoming calls?

No, it doesn’t announce the caller’s name or number.

Is Master Buds waterproof?

Master Buds come with an IPX5 rating which means that they are water-resistant. However, the earphones need to be completely dried before the next use.

Is noise cancellation available?

Yes, there is active noise cancellation, as well as environmental noise cancellation available during calls.

Is Master Buds compatible with iPhones?

Yes, it is compatible with iPhones.

Is Master Buds compatible with Android smartphones?

Yes, the earphones are compatible with Android smartphones.

Can Master Buds be connected to a laptop/computer?

Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.

Can Master Buds be connected to more than one device at a time?

Yes, Master Buds supports dual device pairing.

Do they support BT 4.0?

Master Buds is best suited with BT v5.3. However, they also support smartphones with BT v4.0.

What is the BT range of the phone?

The BT range is 10 meters without any obstacles.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?

The battery backup of the earphones is up to 44 hours.

How much time does it take to charge?

Master Buds take up to 90 minutes to fully charge.

In case the earphones are not charging, what do I do?

If you are not able to charge your earphones, you can reach out to us at the following link - https://www.gonoise.com/pages/register-your-complaint

How do I check the Master Buds battery level?

You can check the battery level of your Master Buds on the home screen of the Noise Audio App. 

Can I charge Master Buds with my PC/laptop?

Yes, you can charge the Master Buds with your PC/laptop.

Does Master Buds have a fast-charging provision?

Yes, it has fast charging.

How do I turn the Master Buds on and off?

The earbuds will automatically turn on when you open the charging case and take the earbuds out and will automatically turn off once placed inside the charging case with the lid closed.

How do I pair Master Buds with my smartphone?

Before pairing, make sure that your Master Buds and mobile device are next to each other. Open the charging case lid and press the charging case button till the light starts blinking. Go to the BT menu on your phone. Search and select Noise Buds 1 to pair. Your Master Buds are now ready to use.

Note: The earbuds will automatically connect to the last paired devices.

What’s the name of the app?

The name of the app is Noise Audio.

Is the Noise Audio App available on the App Store?

Yes, the Noise Audio App is available on the App Store.

Is the Noise Audio App available on the Play Store?

Yes, the Noise Audio App is available on the Play Store.

How do I pair my Master Buds to the app?

Before pairing with the app, make sure that your smartphone and Master Buds are connected together. Open the app and go to the Bluetooth device search page. Noise Buds 1 will appear on the screen. Click on the Connect option.

Note: It might take up to 15 seconds to establish connection between the buds and the app.

Can I control ANC through the app?

Yes, you can control ANC through the Noise Control feature. Toggle between ANC and Transparency modes or switch between Low, Medium or High ANC. 

What actions can I customise through the app?

Through the Touch Gestures feature you can customise volume, music controls, ANC mode toggling, spatial audio and voice assistance.

Is the app compatible with all Noise products?

No, the app has been developed exclusively for Master Buds users.

Can I update my earbuds through the app?

Yes, you can update the Master Buds through the Noise Audio App.

Can I customise Equaliser levels? 

Yes, click the Equaliser feature on the app to customise Bass, Mid and Treble levels. You can also select from 4 predetermined modes - Default, Jazz, Club and Rock or create your own with Custom.

Is in-ear detection available?

Yes, you can switch in-ear detection on or off in the Touch Gestures section of the app.

What do I do if I misplace an earbud?

Go to the settings section on the app and tap Find My Earbuds. Press play under the earbud side you have lost. It will trigger a sound that gradually gets louder.

How do I reset Master Buds? 

To reset your earbuds make sure they are fully charged. Delete/remove Noise Buds 1 from the list of paired devices in the BT menu. Insert both earbuds in the case, keep the lid open and long press the button on the case for 10 seconds.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

How do I control the earphones?

The control functions on the earphones are touch-enabled. Customise the controls through the Noise Audio App.

How is the calling quality?

Master Buds 2 comes with 6-mic ENC, which effectively cuts out disturbances during calls, ensuring your voice is carried clearly. Call quality depends on a good network and the level of background noise.

Does it announce the caller's name or number on incoming calls?

No, it doesn’t announce the caller’s name or number.

Is Master Buds 2 waterproof?

Master Buds 2 comes with an IPX5 rating, which means that they are water-resistant. However, the earphones need to be completely dried before the next use.

Is noise cancellation available?

Yes, there is active noise cancellation, as well as environmental noise cancellation, available during calls.

Is Master Buds 2 compatible with iPhones?

Yes, it is compatible with iPhones.

Is Master Buds 2 compatible with Android smartphones?

Yes, the earphones are compatible with Android smartphones.

Can Master Buds 2 be connected to a laptop/computer?

Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.

Can Master Buds 2 be connected to more than one device at a time?

Yes, Master Buds 2 supports dual device pairing.

Do they support BT 4.0?

Master Buds 2 is best suited for BT v6.1. However, they also support smartphones with BT v4.0

What is the BT range of the phone?

The BT range is 10 meters without any obstacles.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?

The battery backup of the earphones is up to 30 hours. This includes Case+Buds total playback with ANC off.

How much time does it take to charge?

Master Buds 2 takes up to 90 minutes to fully charge.

How do I check the Master Buds 2 battery level?

You can check the battery level of your Master Buds 2 on the home screen of the Noise Audio App. 

Can I charge Master Buds 2 with my PC/laptop?

Yes, you can charge your earbuds with your PC/laptop.

Does Master Buds 2 have a fast-charging provision?

Yes, it has fast charging.

How do I turn the Master Buds 2 on and off?

The earbuds will automatically turn on when you open the charging case and take the earbuds out, and will automatically turn off once placed inside the charging case with the lid closed.

How do I pair Master Buds 2 with my smartphone?

Before pairing, make sure that your Master Buds 2 and mobile device are next to each other. Open the charging case lid and press the charging case button till the light starts blinking. Go to the BT menu on your phone. Search for and select Noise Buds 2 to pair. Your Master Buds 2 is now ready to use.

Note: The earbuds will automatically connect to the last paired devices.

What’s the name of the app?

The name of the app is Noise Audio.

Is the Noise Audio App available on the App Store?

Yes, the Noise Audio App is available on the App Store.

Is the Noise Audio App available on the Play Store?

Yes, the Noise Audio App is available on the Play Store.

How do I pair my Master Buds 2 to the app?

Before pairing with the app, make sure that your smartphone and your earbuds are connected together. Open the app and go to the Bluetooth device search page. Noise Buds 2 will appear on the screen. Click on the Connect option.

Note: It might take up to 15 seconds to establish a connection between the buds and the app.

Can I control ANC through the app

Yes, you can control ANC through the Noise Control feature. Toggle between ANC and Transparency modes or switch between Low, Medium, Max or Adaptive.

What actions can I customise through the app?

Through the Touch Gestures feature, you can customise volume, music controls, ANC mode toggling, spatial audio and voice assistance.

Is the app compatible with all Noise products?

No, the app has been developed exclusively for Master series users.

Can I update my earbuds through the app?

Yes, you can update your earbuds through the Noise Audio App.

Can I customise Equaliser levels?

Yes, click the Equaliser feature on the app to customise Bass, Mid and Treble levels. You can also select from 4 predetermined modes - Default, Jazz, Club and Rock or create your own with Custom.

Is wear detection available?

Yes, you can switch wear on or off in the control section of the app.

What do I do if I misplace an earbud?

Go to the settings section on the home page and tap Find My Earbuds. Press play on the earbud side you have lost. It will trigger a sound that gradually gets louder.

Only one side is working. What do I do?

Please raise a support ticket at support.gonoise.com.

How do I reset Master Buds 2?

To reset your earbuds, make sure they are fully charged. Delete/remove NoiseMaster Buds 2 from the list of paired devices in the BT menu. Insert both earbuds in the case, keep the lid open and long-press the button on the case for 15 seconds.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

How is the calling quality?

Master Buds Max comes with 5-mic ENC which effectively cuts out disturbances during calls, ensuring your voice is carried clearly. Call quality does depend on a good network and the amount of disturbances in the surroundings.

Does it announce the caller's name or number on incoming calls?

No, it doesn’t announce the caller’s name or number.

Is noise cancellation available?

Yes, there is active noise cancellation, as well as environmental noise cancellation available during calls.

Are Master Buds Max compatible with iPhones?

Yes, they are compatible with iPhones.

Are Master Buds Max compatible with Android smartphones?

Yes, the headphones are compatible with Android smartphones.

Can Master Buds Max be connected to a laptop/computer?

Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.

Can Master Buds Max be connected to more than one device at a time?

Yes, Master Buds Max supports dual device pairing.

Do they support BT 4.0?

Master Buds Max is best suited with BT v5.4. However, they also support smartphones with BT v4.0.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?

The battery backup of the headphones is up to 60 hours with ANC off.

How much time does it take to charge?

Master Buds Max take up to 60 minutes to fully charge.

In case the headphones are not charging, what do I do?

If you are not able to charge your headphones, you can reach out to us at the following link - https://www.gonoise.com/pages/register-your-complaint

How do I check the Master Buds Max battery level?

You can check the battery level of your Master Buds on the home screen of the Noise Audio App. 

Can I charge Master Buds Max with my PC/laptop?

Yes, you can charge the Master Buds Max with your PC/laptop.

Does Master Buds Max have a fast-charging provision?

Yes, it has fast charging.

How do I turn the Master Buds Max on and off?
Press and hold the power button for 2 seconds.The white LED will start blinking, indicating that the headphone is in pairing mode. To power off, press and hold the Power button for 5 seconds till the white LED turns off.

How do I pair Master Buds with my smartphone?

After Powering On, the headphones automatically enter pairing mode and the white LED will start blinking. Search and select Master Buds Max from the list of available Bluetooth devices. Once the connection is successful, the light will turn off.

Note: Your Master Buds Max will automatically connect to the last paired device as soon as it is powered on. Tapping the power button twice is another way to bring the device into pairing mode.

What’s the name of the app?

The name of the app is Noise Audio.

Is the Noise Audio App available on the App Store?

Yes, the Noise Audio App is available on the App Store.

Is the Noise Audio App available on the Play Store?

Yes, the Noise Audio App is available on the Play Store.

How do I pair my Master Buds Max to the app?

Before pairing with the app, make sure that your smartphone and Master Buds Max are connected together. Open the app and go to the Bluetooth device search page. Master Buds Max will appear on the screen. Click on the Connect option.

Note: It might take up to 15 seconds to establish connection between the headphones and the app.

Can I control ANC through the app?

Yes, you can control ANC through the Noise Control feature. Toggle between Off, ANC and Transparency modes.

Is the app compatible with all Noise products?

No, the app has been developed exclusively for Master Series users.

Can I update my headphones through the app?

Yes, you can update the Master Buds Max through the Noise Audio App.

Can I customise Equaliser levels? 

You can click the Equaliser feature on the app to choose between two EQ modes. Either go for the Default EQ mode (Sound by Bose) or choose Custom to customize it as per your preference.

Is wear detection available?

Yes, you can toggle wear detection on or off on the app.

What to do if I misplace my headphones?

Locate your lost headphones in seconds by tapping on the Find my Headphones section on the app. Doing this will trigger a sound that will lead you to your device. Just ensure that the device is not in use before you click on the button.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration

How do I control the earphones?

The control functions on the earphones are touch-enabled.

How is the calling quality?

Noise Pure Pods comes with Quad mic ENC which effectively cuts out disturbances, ensuring your voice is carried clearly. Call quality does depend on a good network and the amount of disturbances in the surroundings.

Does it announce the caller's name or number on incoming calls?
No, it doesn’t. You will get notifications for incoming calls through tone alerts on your earbuds.

Is Noise Pure Pods waterproof?

Noise Pure Pods come with an IPX5 rating which means that they are water-resistant. However, the earphones need to be completely dried before the next use.

Is noise cancellation available?

Yes, environmental noise cancellation is available during calls.

Are Noise Pure Pods compatible with iPhones?

Yes, they are compatible with iPhones.

Are Noise Pure Pods compatible with Android smartphones?

Yes, the earphones are compatible with Android smartphones.

Can Noise Pure Pods be connected to a laptop/computer?

Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.

Can Noise Pure Pods be connected to more than one device at a time?

No, Noise Pure Pods can only connect with one device at a time.

Do they support BT 4.0?

Noise Pure Pods is best suited with BT v5.3. However, they also support smartphones with BT v4.0.

What is the BT range of the phone?

The BT range is 10 metres without any obstacles.

Can I use Siri/Google Assistant?

Yes, you can use Siri & Google Assistant.

What is the battery backup?

The battery backup of the earphones is up to 80 hours.

How much time does it take to charge?

Noise Pure Pods take up to 90 minutes to fully charge.

In case the earphones are not charging, what do I do?

If you are not able to charge your earphones, you can reach out to us at the following link - https://www.gonoise.com/pages/register-your-complaint

How do I check the Noise Pure Pods battery level?

You can check the battery level of Noise Pure Pods on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it.

Can I charge Noise Pure Pods with my PC/laptop?

Yes, you can charge the Noise Pure Pods with your PC/laptop.

Do Noise Pure Pods have a fast-charging provision?

Yes, they have fast charging.

How do I turn the Noise Pure Pods on and off?
The earbuds will automatically turn on when you open the charging case and take the earbuds out, and will automatically turn off once placed inside the charging case with the lid closed.

How do I pair Noise Pure Pods with my smartphone?

Before pairing, make sure that your Noise Pure Pods and the mobile device are next to each other. Open the charging case and take out the earbuds from the charging case. Go to the BT menu on your phone. Search and select Noise Pure Pods to pair. Your Noise Pure Pods earphones are now ready to use.

Note: The earbuds will automatically connect to the last paired devices.

Where do I get the Pure Band?

The detachable Pure Band is a part of the contents of your Pure Pods box.

How do I reset Noise Pure Pods? 

To reset your earbuds make sure they are fully charged. On your paired devices, delete/remove Noise Pure Pods from the list of paired devices in the BT menu. 

Then take out the earbuds from the charging case and long-press both earbuds for 10 seconds, red and white LED lights will blink. Place the buds inside the charging case and repeat the pairing process.

Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?
You can register your warranty at https://www.gonoise.com/pages/warranty-registration